Solid Rock Financial Planning is an Authorised Financial Services Provider (FSP No. 38232)
Solid Rock Financial Planning CC (Solid Rock) is an independent authorised Financial Services Provider as evidenced in the fact that we do not own more than 10% (directly or indirectly) in any product supplier, and have not received more than 30% of our income from any single insurer/asset manager over the last 12 months. We have adopted and implemented a FAIS Act compliant conflict of interest management policy and register. This register informs our clients of all financial and ownership interests that we may become entitled to and lists the business relationships that we have with product suppliers. These documents ensure transparency in our dealings with our customers and are available for inspection.
Ken Stuart and James Leisegang are Key Individuals of Solid Rock, and accept responsibility for the financial services rendered by Solid Rock employees within the agreed mandate. Representatives of Solid Rock are authorised to render advice and intermediary services in respect of the financial product types listed below. A copy of the letter of Authority as well as the license is available on request.
Representatives of Solid Rock have written authority to market (and receive fees from) the products of the following product suppliers, and are accredited to market their products: ACSIS, AIMS, Allan Gray, Brightrock, Coronation, Discovery, Fedhealth, FMI, Hollard, Liberty, Marriott, Momentum, Old Mutual, PPS, Profmed, Sanlam, Stanlib and Sygnia.
We charge an hourly financial planning fee (which is agreed to in advance), and an admin assistant’s fee. A prospective client’s first assessment meeting and initial correspondence is always at Solid Rock’s expense.
Upon the implementation of a recommendation, the mutually agreed accrued hourly fees will be set off against what is received from existing (and/or new) policies and investments. All fees and commissions paid to Solid Rock by risk insurers or asset managers will be fully disclosed to you prior to finalising your plan.
Compliance with the FAIS Act is monitored by Moonstone Compliance (Pty) Ltd, a compliance practice approved by the FSCA (188). If you have any queries regarding the advice provided to you, please do not hesitate to contact Moonstone Compliance: Tel 021 883 8000; 1st Floor, Valerida Centre, Piet Retief Street, Stellenbosch, 7600 or Herman Hesse at .
In terms of the Financial Intelligence Centre Act (FICA), we are an accountable institution under law and as such are obliged to report suspicious and unusual transactions that may facilitate money laundering, to the authorities.
It is our committed objective to ensure that all our clients or potential clients can be confident that they are dealing with an FSP where the fair treatment of clients is central to the corporate culture. We use our best efforts to ensure that at all times we, our staff members and representatives render financial services honestly, fairly, with due skill, care and diligence, and in the interests of clients and the integrity of the financial services industry.
In terms of Section 3A(2) every provider, other than a representative, must adopt, maintain and implement a conflict of interest management policy which complies with the provisions of the Financial Advisory and Intermediary Services Act, 37 of 2002. In terms of the General Code of Conduct a provider and a representative must avoid, and where this is not possible, mitigate any conflict of interest between the provider and a client, or a representative of the provider and his, her or its clients.
In terms of the FAIS Act, Solid Rock has a complaints policy and procedure. Please address complaints to: . We do hold professional indemnity cover.
All information obtained or acquired from/about you shall remain confidential unless you provide written consent, or unless Solid Rock is required by law to disclose such information, this is in accordance with the Privacy Policy.
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